Hospitality Case Study 1 - 3000 Site Rollout

Description:

The client - a national hospitality company needed to upgrade the Property Management System (PMS) for 3000 hospitality locations across the U.S. and Canada.
The project required considerable planning and co-ordination between the properties, the clients internal teams (Application, Network and Infrastructure Teams) and the UCA Trainers.
Each site upgrade consisted of a hardware and communications upgrade followed by implementation of the software and 5 days of User training.

UCA Solution and Value-Adds: Top

UCA used its internal Project Management team and methodology for this project.
UCA provided a dedicated team of trainers who were all certified by the client prior to performing an onsite installation. UCA then implemented a Train the Trainers approach for the rest of the resources.
The UCA project team was responsible for all aspects of the implementation, including site survey, procuring equipment, scheduling, implementations, training and planning.
UCA ensured that scheduling was done to meet the project deadline. This included minimizing travel time and cost by scheduling implementations in batches of 3 (locations that were close to each other) that could be performed by the same UCA trainer one immediately after the other.
The onsite installation consisted of implementing new hardware (workstations, hubs and network devices), testing (workstation, network and communications), software installation and 5 days of onsite User training.

Hospitality IT Services - Case Study 1		Contact Us
Hospitality IT Services Overview Client Profile Case Study 1 Case Study 2	Rollout of Application and Hardware Upgrade for 3000 Hospitality sites in North America Description: The client - a national hospitality company needed to upgrade the Property Management System (PMS) for 3000 hospitality locations across the U.S. and Canada. The project required considerable planning and co-ordination between the properties, the clients internal teams (Application, Network and Infrastructure Teams) and the UCA Trainers. Each site upgrade consisted of a hardware and communications upgrade followed by implementation of the software and 5 days of User training. UCA Solution and Value-Adds: Top UCA used its internal Project Management team and methodology for this project. UCA provided a dedicated team of trainers who were all certified by the client prior to performing an onsite installation. UCA then implemented a Train the Trainers approach for the rest of the resources. The UCA project team was responsible for all aspects of the implementation, including site survey, procuring equipment, scheduling, implementations, training and planning. UCA ensured that scheduling was done to meet the project deadline. This included minimizing travel time and cost by scheduling implementations in batches of 3 (locations that were close to each other) that could be performed by the same UCA trainer one immediately after the other. The onsite installation consisted of implementing new hardware (workstations, hubs and network devices), testing (workstation, network and communications), software installation and 5 days of onsite User training.	UCA HeadQuarters: (973) 537-0077 Directions Worldwide Locations & Partners Request for Information: info@ucaservices.com Press Releases Jan, 28th, 2008 UCA Services Inc., commences a large software rollout project. More ... Jan, 27-30th, 2008 UCA Co-sponsors CA WATS conference. More ... June, 5th, 2007 UCA Services Inc., announces Strategic Partnership Agreement with Systems Maintenance Services, Inc. More ... May, 17th, 2007 UCA Services Inc., Partners with KeyTone Technologies to Offer RFID Enabled Asset Tracking Solutions More ... February, 20th, 2007 UCA Services, Inc. announces an End-to-End SMB Help Desk Solution More ... June, 19th, 2006 UCA Services, Inc. announces Enterprise Solution Partnership with CA, Inc. More ... September, 23rd, 2005 UCA attains Gold Certified Partner status in Microsoft Partner Program More ...